So do you want to meet Ruth? Are you curious? No?....Well you are boring and and no fun and you need to go back to the television set. Yes?....Stay right here.....the mystery is about to be revealed.....but first....a little background:
Have you ever called a business and felt like you were just another stranger that is calling with a question. The person answers your questions but seems disinterested or just matter of fact? Then you make a call and a kind person who genuinely seems to care answers and helps you out?
I called Checker about an order I placed and spoke with Ruth Lofton. You would have thought I was buying something from Ruth personally. She could not have been more friendly, kind and cheerful. I was so delighted I asked for her name so I could ask for her the next time I called. A few days later I dropped off some cookies for her. Ruth Lofton you ROCK :)
I asked if Ruth was in and a gal took me into the back offices and introduced me personally. How nice was that? It was an absolute pleasure meeting Ruth. She is just as lovely as she sounds over the phone. Her desk is cheerful and she has some great family photos too. What a great lady. It is the people who always make the difference when it comes to business transactions. Who wants to buy from a cold voice or a recorded one? NOT ME.
Later I stumbled upon a nutcase with a vacuum cleaning the carpets in Checkers display area. I asked her what in the hell she thought she was doing vacuuming during an Open House and could she put that noisy vacuum away. She told me to shut up....she was testing the vacuum to see if indeed it was worth the purchase price. That woman even took the thing apart to see how it collected the dirt....she wanted to see for herself how much of the dirt it actually picked up. Then a gal cut up some thread and threw it on the floor so this lady could test the vacuum on thread. I must say it did pick up all the threads easily. Can you believe the nerve of some people?